Our rating: 4.15/5.00

Year of establishment: 1864

JD Power evaluation: 801 out of 1,000

AM Highest rating: A++*

Availability status: 45 states

*AM Highest rating Current as of July 2023.

Travelers has approximately 13,500 independent agents and brokers in the United States, United Kingdom, Canada and Ireland. Travelers offers renters insurance in 45 states, but Washington DC Travelers does not sell renters insurance in Alaska, Florida, Louisiana, West Virginia, or Hawaii.

The national average rates for traveler rental car insurance are: $14 and $21 per monthwhich is consistent with many other renters insurance companies.

However, premiums vary by state and individual risk. Customers can reduce their premiums by combining rental car insurance with auto insurance and receiving other discounts.

Factors that affect the cost of renters insurance include:

• position. If you live in an area with high crime or natural disasters, your insurance premiums will usually be higher.
• Age and structure. Older homes may have outdated systems and are more likely to experience losses. Homes built with materials that are easily damaged or in poor condition are at greater risk of significant losses. If the home you rent is older or built with lower-quality materials, you can expect to pay higher rates.
• Coverage limitations and add on. If you need more coverage than your insurance company offers in its standard package, your premiums will go up.
• Deductible amount. Setting a higher deductible for your renters insurance will lower your premiums because your insurance company will pay less for each claim you file.
• personal risk. Your unique risks can affect your premiums, including your age, claims history, pets, habits, credit score, and other factors.

traveler discount

You can reduce your renter’s insurance premiums by qualifying for one or more insurance discounts. For example, you can save up to 5% by bundling rental car insurance with your car insurance. Availability of discounts varies by state. Other discounts include:

• multiple policies
• security system
• fire protection equipment
• smart home technology
• Lossless history
• good payer

To determine the exact amount you can save, request a quote from an independent agent or online.

Some discounts, such as on-time payments and multi-contract discounts, are automatically applied when you meet the criteria. Discounts, such as discounts on protective equipment, require proof of eligibility, such as an invoice showing that you have a home security system or smoke detector installed, or that your rental is equipped with a sprinkler system. You might.

The sample quote we requested saved us $173 off our annual premium due to our no-loss history, good payer status, and fire protection discount.

Standard traveler renter insurance coverage provides the following types of coverage:

• Personal property compensation: Personal property coverage can replace or repair your valuables if they are damaged or destroyed by vandalism or other qualifying causes of loss. Most Traveler rental agreements settle personal property claims at the actual cash value, which is the replacement cost of the property less depreciation.
• Home Improvement: A standard Traveler’s renter’s insurance policy will cover up to 10% of a renter’s personal property coverage for repairs or replacement of renovation work done or paid for by the renter that is subsequently damaged.
• personal responsibility: If you are sued for an injury that occurs during your rental, personal liability coverage can help cover your legal costs and damages. Standard insurance provides $100,000 of personal liability coverage.
• Payment of medical expenses To others: If someone is injured on your property, medical expenses coverage for others will pay for their necessary medical expenses. Standard compensation is $1,000.

Additional coverage

Customize your policy with this optional coverage.

• content replacement cost: This upgraded coverage changes the way travelers pay for personal property losses. Replacement cost coverage pays for the cost of covered items without deducting depreciation. Special restrictions apply to special items such as jewelry and silverware.
• Valuables insurance: Standard personal property coverage has limits for certain items, such as valuables. This rider covers special property such as jewelry, art, musical instruments, and computers against widespread loss. You can also increase your personal property coverage limits to cover these items. No evaluation or listing of insurance products is required.

Because travelers rely on a network of independent agents, the quality of customer service they receive may vary from location to location. Travelers has an A rating from the Better Business Bureau, meaning it does an acceptable job of responding to customer complaints. Still, its customer satisfaction rating is quite low at 1.03 out of 5.00 as of this writing.

Trustpilot reviewers give Travelers a slightly higher rating of 2.4 out of 5.0 stars, based on limited reviews. Most of the published reviews are about Traveler’s auto insurance, Traveler’s home insurance, and other Traveler’s insurance products.

Customer complaints include representatives providing incorrect information about coverage, poor communication, unreasonable cancellation policies, and unsatisfactory claims service.

“Because of our dog, Travelers has decided to cancel our insurance. There have been no accidents with this dog, and the insurance company has not made any claims in the year we adopted this dog.” —Brandon U. via BBB

“This company is a complete joke! I lost everything to water damage and I still haven’t heard from my renters insurance, much less any compensation for my losses. Dealing with Jesse the Traveler is just a waste of time. It is currently August. I’ve been waiting since May!” —Patricia S. via BBB

Travelers is a large, stable insurance company with strong financial strength, with few customer complaints to the insurance department. Traveler’s rental car insurance policies are highly customizable, with unique coverage options such as reduced deductibles and valuable discounts such as bundling rental car insurance with Traveler’s auto insurance. However, despite the company’s low complaint rate, online reviews from customers are mostly negative, focusing on poor communication, slow service, misinformation, and billing issues.

Because Travelers relies on independent agents, it may be wise to research reviews of local Travelers insurance agents before deciding to purchase insurance. If you don’t think Travelers is the best option for you, consider getting an insurance quote from one of our top rental insurance companies.

We recommend Lemonade for college students and Allstate for seniors. State Farm offers affordable insurance premiums and American Family provides excellent customer service. GEICO is one of our top picks for ease of policy management.